Achieving 100% satisfaction rates in both clubs, according to a recent customer survey May 2023 (45% very satisfied and 55% satisfied at Claypool Site; and, 70% very satisfied and 30% satisfied at Chorley New Road Site). Happy Faces Out of School Care Ltd provides safe and reliable before and after school care, term time only, currently at two primary schools in Horwich near Bolton (Claypool and Chorley New Road ). The Company was established in 2016 and each site accepts children from their own individual school settings.
The settings are owned and strategically managed by Jane Casey, mum of three. Jane set up the first before and after school club back in 2006 at Claypool Primary School (under a different registration) due to working full time and not having any family close by to help with the school runs.
‘When my first child started primary school I had no idea how I was going to get my child to and from school in school hours and still be able to work full time. I also didn’t like the offsite setting he was attending, being collected and taken to a building half a mile away where he was just placed in front of a television with no activities organised. Luckily I had a friend who had set up a club in Croston in Chorley, so I used their model, took as much advice as I could and used the skills I had acquired in the public and private sector to make it a success’.
Since then Jane has gone on to acquire a Teaching Assistant Level 3 to ensure she has the right qualification to support the settings.
‘It has grown since it was first registered and we have a team of over 10 staff working across multiple sites, with some of those staff being there almost from the start. I consider myself very lucky to be working alongside such a great team of dedicated and enthusiastic staff’.
The team consists of qualified staff including Level 3 or above, Level 2 and some apprentices working towards Level 2.